Electronic Instructions/Manuals

Multimedia-based instructions yield higher customer satisfaction. Usage and acceptance of instructions can be increased by structured design and media-based parallel visualization of the instruction processes. Thus, you will have less operating errors and both usage and cost of your hotline will be reduced.

hakromedia supports the creation and localization of electronic operating and user instructions based on the educational objective and the practicality of multimedia-based instructions.

Our objective is the “return of control to the user“ and we try to adapt multimedia-based instructions to consumer behavior of the target markets. Localization efforts must be balanced between technical possibilities and budgetary requirements. hakromedia produces all data media from accompanying CD/DVDs to online instructions and creates the content with the design tools requested by the customer.